Updated: Mar 22
Most, if not all, restaurants are limiting service to take-out and delivery only to help stop the spread of COVID-19. Still, there are several important measures food service providers can take to keep their patrons safe:
Encourage online orders for takeout and delivery.
Stop accepting cash if possible and wipe credit cards with hand sanitizer before giving them back to customers.
If your restaurant has a dedicated parking lot, direct traffic to your front door and ask takeout customers to wait in their vehicles for service.
If possible, consider setting up a temporary outdoor canopy to serve pickups with a make-shift drive-through.
Restaurants should also take extra care to prevent potential care to protect their back-of-house operations. Here are some ideas:
Have all employees wear gloves and masks at all times even if they are not serving customers or preparing food.
Take employees' temperature before starting work and ask anyone with a fever to go home, even if they show no other symptoms.
Establish short periods of time for dedicated cleaning, like taking 5 minutes every half hour to wipe down all frequently-touched surfaces or requiring employees to wash their hands for 30 seconds every 15 minutes.
Like all businesses, restaurants should also enforce social distancing guidelines, ensuring customers and employees always stay at least six feet apart. This can be done with clear markings on the floors at points of sale, and by limiting the number of patrons allowed inside at one time.
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